The table below shows the amount of case work -- potholes,
education issues, parking problems, requests for information etc -- each
councillor in Reading
has put through the Front Office system from May 2013 to present. I have only
included councillors whose term is coming to an end this year.
In the past commentators have suggested that some councillors choose not to use the Front Office system for their casework and this accounted for their low Front Office statistics. I have never understood this because if you use the system, councillor services will log your case work, keep track of it, chase it up for you and help you write letters back to residents. If you don't use the system then you either fire and forget your communications with officers and don't keep track of them or you have to use your own system to manage casework without the support of councillor services.
In the past commentators have suggested that some councillors choose not to use the Front Office system for their casework and this accounted for their low Front Office statistics. I have never understood this because if you use the system, councillor services will log your case work, keep track of it, chase it up for you and help you write letters back to residents. If you don't use the system then you either fire and forget your communications with officers and don't keep track of them or you have to use your own system to manage casework without the support of councillor services.
I’ll let people draw their own conclusions about levels of
activity and how to vote at the elections.
What do you think?
What do you think?
Councillor
|
Ward
|
No of enquiries
|
WHITE,
Rob
|
PARK
|
451
|
EDEN,
Rachel
|
WHITLEY
|
127
|
ENNIS,
John
|
SOUTHCOTE
|
96
|
RALPH,
Mark
|
PEPPARD
|
80
|
DUVEEN,
Ricky
|
TILEHURST
|
64
|
HACKER,
Sarah
|
|
54
|
RYNN,
Jenny
|
|
42
|
TICKNER,
Bet
|
ABBEY
|
41
|
CUMPSTY,
Andrew
|
CAVERSHAM
|
28
|
BENSON,
Daisy
|
|
20
|
LIVINGSTON,
Marian
|
MINSTER
|
20
|
RYE,
Rebecca
|
KATESGROVE
|
17
|
JONES,
Peter
|
NORCOT
|
10
|
STEVENS,
David
|
|
7
|
HARRIS,
Tim
|
CHURCH
|
3
|
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