Saturday, 22 August 2009

Reading Borough Council hiding its e-mail

A while ago the Council changed the layout of their website so the "Contact the Council/Customer services" link -- via which you can e-mail the Council -- was no longer underlined and appeared as just a heading -- although if you knew it was a link you could still click on it. I asked the Council to fix this which they did, but recently they have rolled back the fix making it harder for people to contact the Council by e-mail. When I challenged the council about this they said the way they fixed it made other sections of the website look untidy. All it would take is a simple link put in below the title saying 'Click here to e-mail the Council' and another one saying ' Click here for more contact information'. Come on Reading Borough Council pull your finger out.

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